---
description: Compare Freshchat vs Trengo and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshchat vs Trengo Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Freshchat \<span\>vs\</span\> Trengo](https://www.getapp.sg/compare/106095/133443/freshchat/vs/trengo)

# Compare Freshchat vs Trengo

Canonical: https://www.getapp.sg/compare/106095/133443/freshchat/vs/trengo

> Detailed comparison between Freshchat and Trengo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | Trengo |
| **Overall rating** | 4.1/5 | 4.1/5 |
| **Total Reviews** | 120 | 26 |
| **Starting Price** | ₹1,799.00 | €125.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation |

## Key features

### Freshchat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer Communication
- Customer History
- Customizable Templates
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Trengo

- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer Communication
- Customer History
- Customizable Templates
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Freshchat Profile](https://www.getapp.sg/software/106095/freshchat)
- [View Trengo Profile](https://www.getapp.sg/software/133443/trengo)
- [View Original Comparison](https://www.getapp.sg/compare/106095/133443/freshchat/vs/trengo)

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