---
description: Compare Pipefy vs HubSpot Service Hub and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipefy vs HubSpot Service Hub Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Pipefy \<span\>vs\</span\> HubSpot Service Hub](https://www.getapp.sg/compare/107957/119575/pipefy/vs/hubspot-service-hub)

# Compare Pipefy vs HubSpot Service Hub

Canonical: https://www.getapp.sg/compare/107957/119575/pipefy/vs/hubspot-service-hub

> Detailed comparison between Pipefy and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipefy | HubSpot Service Hub |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 321 | 190 |
| **Starting Price** | US$33.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Pipefy

- API
- Account Alerts
- Account Management
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Customizable Reports
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Templates
- Workflow Management

### HubSpot Service Hub

- API
- Account Alerts
- Account Management
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Customer Engagement
- Customizable Reports
- Email Management
- Email Templates
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Templates
- Workflow Management

## Links

- [View Pipefy Profile](https://www.getapp.sg/software/107957/pipefy)
- [View HubSpot Service Hub Profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
- [View Original Comparison](https://www.getapp.sg/compare/107957/119575/pipefy/vs/hubspot-service-hub)

-----

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