---
description: Compare Nilex Service Platform vs TOPdesk and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nilex Service Platform vs TOPdesk Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Nilex Service Platform \<span\>vs\</span\> TOPdesk](https://www.getapp.sg/compare/110009/111785/nilex-service-platform/vs/topdesk)

# Compare Nilex Service Platform vs TOPdesk

Canonical: https://www.getapp.sg/compare/110009/111785/nilex-service-platform/vs/topdesk

> Detailed comparison between Nilex Service Platform and TOPdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nilex Service Platform | TOPdesk |
| **Overall rating** | 1.0/5 | 4.4/5 |
| **Total Reviews** | 1 | 111 |
| **Starting Price** | US$25.62 | €61.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nilex Service Platform

- API
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Change Management
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Incident Management
- Knowledge Base Management
- Problem Management
- Project Management
- Self Service Portal
- Service Catalog
- Support Ticket Management
- Support Ticket Tracking

### TOPdesk

- API
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Change Management
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Incident Management
- Knowledge Base Management
- Problem Management
- Project Management
- Self Service Portal
- Service Catalog
- Service History
- Support Ticket Management
- Support Ticket Tracking

## Links

- [View Nilex Service Platform Profile](https://www.getapp.sg/software/110009/nilex-service-platform)
- [View TOPdesk Profile](https://www.getapp.sg/software/111785/topdesk)
- [View Original Comparison](https://www.getapp.sg/compare/110009/111785/nilex-service-platform/vs/topdesk)

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