---
description: Compare Promoter Ninja vs Refiner and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Promoter Ninja vs Refiner Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Promoter Ninja \<span\>vs\</span\> Refiner](https://www.getapp.sg/compare/110303/161303/promoter-ninja/vs/refiner)

# Compare Promoter Ninja vs Refiner

Canonical: https://www.getapp.sg/compare/110303/161303/promoter-ninja/vs/refiner

> Detailed comparison between Promoter Ninja and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Promoter Ninja | Refiner |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 4 | 8 |
| **Starting Price** | €10.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Documentation | In Person, Live Online, Documentation |

## Key features

### Promoter Ninja

- API
- Activity Dashboard
- Complaint Monitoring
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback

### Refiner

- API
- Activity Dashboard
- Complaint Monitoring
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Promoter Ninja Profile](https://www.getapp.sg/software/110303/promoter-ninja)
- [View Refiner Profile](https://www.getapp.sg/software/161303/refiner)
- [View Original Comparison](https://www.getapp.sg/compare/110303/161303/promoter-ninja/vs/refiner)

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