---
description: Compare Collect.chat vs Trustpilot and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Collect.chat vs Trustpilot Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Collect.chat \<span\>vs\</span\> Trustpilot](https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot)

# Compare Collect.chat vs Trustpilot

Canonical: https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot

> Detailed comparison between Collect.chat and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Collect.chat | Trustpilot |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 43 | 1204 |
| **Starting Price** | US$19.00 | US$299.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Collect.chat

- API
- Alerts/Notifications
- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Notifications
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

### Trustpilot

- API
- Alerts/Notifications
- Customizable Reports
- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

## Links

- [View Collect.chat Profile](https://www.getapp.sg/software/110625/collect-chat)
- [View Trustpilot Profile](https://www.getapp.sg/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Collect.chat vs Trustpilot Comparison | GetApp Singapore 2026","description":"Compare Collect.chat vs Trustpilot and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot","about":[{"@id":"https://www.getapp.sg/software/110625/collect-chat#software"},{"@id":"https://www.getapp.sg/software/113149/trustpilot#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot#breadcrumblist"},"@id":"https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Collect.chat","description":"Collect.chat is an interactive chatbot platform which enables users to build chatbots using simple drag and drop sentence templates. Using their chatbot, businesses can collect data, feedback, leads, bookings, and more. \n\nCollect.chat supports multiple languages and allows users to target the chatbot to open at the right time and place. Users can track chatbot conversations, then integrate the data to any marketing tool. Collect.chat also includes built-in visualization tools which give users valuable insight into customer responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f3341304-1e97-49ca-ab61-1a5efc06d783.jpeg","url":"https://www.getapp.sg/software/110625/collect-chat","@id":"https://www.getapp.sg/software/110625/collect-chat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":43},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fceee733-8453-4d21-a0fc-42aed9fee046.png","url":"https://www.getapp.sg/software/113149/trustpilot","@id":"https://www.getapp.sg/software/113149/trustpilot#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1204},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/601/customer-experience/software","@type":"ListItem"},{"name":"Collect.chat vs Trustpilot","position":3,"item":"https://www.getapp.sg/compare/110625/113149/collect-chat/vs/trustpilot","@type":"ListItem"}]}]}
</script>