---
description: Compare Trustpilot vs Swell and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trustpilot vs Swell Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Trustpilot \<span\>vs\</span\> Swell](https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx)

# Compare Trustpilot vs Swell

Canonical: https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx

> Detailed comparison between Trustpilot and Swell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | Swell |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 1204 | 357 |
| **Starting Price** | US$299.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Trustpilot

- API
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Swell

- API
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.getapp.sg/software/113149/trustpilot)
- [View Swell Profile](https://www.getapp.sg/software/118523/swell-cx)
- [View Original Comparison](https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Trustpilot vs Swell Comparison | GetApp Singapore 2026","description":"Compare Trustpilot vs Swell and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx","about":[{"@id":"https://www.getapp.sg/software/113149/trustpilot#software"},{"@id":"https://www.getapp.sg/software/118523/swell-cx#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fceee733-8453-4d21-a0fc-42aed9fee046.png","url":"https://www.getapp.sg/software/113149/trustpilot","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/113149/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1204,"ratingValue":4.5},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Swell","description":"Swell is the agentic patient experience solution for multi-location healthcare groups. Swell consolidates online reputation management, patient surveys, and employee feedback into a single platform — and uses AI to read every review, draft every response, cluster every theme by location and provider, and surface the operational changes that improve patient outcomes. \n\nSwell is built for consolidated healthcare organizations: Dental Service Organizations (DSOs), Medical Service Organizations (MSOs), and private-equity-backed specialty practice groups. Swell serves dental, dermatology, pediatrics, ABA therapy, orthodontics, med spa, plastic surgery, pain management, urgent care, veterinary, and specialty practice networks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/feae5086-5b0f-4ffe-96ad-379442510e7c.png","url":"https://www.getapp.sg/software/118523/swell-cx","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/118523/swell-cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":357,"ratingValue":4.6},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/1963/nps/software","@type":"ListItem"},{"name":"Trustpilot vs Swell","position":3,"item":"https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/113149/118523/trustpilot/vs/swell-cx#breadcrumblist"}]}
</script>