---
description: Compare Retently vs Simplesat and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Retently vs Simplesat Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Retently \<span\>vs\</span\> Simplesat](https://www.getapp.sg/compare/113451/117543/retently/vs/simplesat)

# Compare Retently vs Simplesat

Canonical: https://www.getapp.sg/compare/113451/117543/retently/vs/simplesat

> Detailed comparison between Retently and Simplesat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Retently | Simplesat |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 30 | 61 |
| **Starting Price** | US$50.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Retently

- API
- Activity Dashboard
- Commenting/Notes
- Complaint Monitoring
- Customizable Forms
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

### Simplesat

- API
- Activity Dashboard
- Commenting/Notes
- Complaint Monitoring
- Customizable Forms
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

## Links

- [View Retently Profile](https://www.getapp.sg/software/113451/retently)
- [View Simplesat Profile](https://www.getapp.sg/software/117543/simplesat)
- [View Original Comparison](https://www.getapp.sg/compare/113451/117543/retently/vs/simplesat)

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