---
description: Compare Malcolm! vs Guru and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Malcolm! vs Guru Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Malcolm\! \<span\>vs\</span\> Guru](https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru)

# Compare Malcolm\! vs Guru

Canonical: https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru

> Detailed comparison between Malcolm\! and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Malcolm\! | Guru |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 36 | 639 |
| **Starting Price** | £36.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Malcolm\!

- API
- Access Controls/Permissions
- Activity Tracking
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Customizable Templates
- Data Capture and Transfer
- Document Management
- File Sharing
- Full Text Search
- Real-Time Data
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Workflow Management

### Guru

- API
- Access Controls/Permissions
- Activity Tracking
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Customizable Templates
- Data Capture and Transfer
- Document Management
- File Sharing
- Full Text Search
- Real-Time Data
- Reporting & Statistics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Workflow Management

## Links

- [View Malcolm\! Profile](https://www.getapp.sg/software/114503/malcolm)
- [View Guru Profile](https://www.getapp.sg/software/123167/guru)
- [View Original Comparison](https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Malcolm! vs Guru Comparison | GetApp Singapore 2026","description":"Compare Malcolm! vs Guru and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru","about":[{"@id":"https://www.getapp.sg/software/114503/malcolm#software"},{"@id":"https://www.getapp.sg/software/123167/guru#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Malcolm!","description":"Service your customers better with Malcolm!\n\nEmpower your customers to self serve 24/7/365\n\nShare you knowledge &amp; answer customer questions\n\nCapture information, record choices, receive files and take payments\n\nEasily integrate with 1,500+ other systems &amp; your own in house systems via web hooks \n\nAutomate your internal &amp; customer follow up actions\n\nContinually improve via customer feedback\n\nSurface as a self contained portal or contextually within your existing websites, apps &amp; products","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00b3be27-b855-4ec9-8737-1ca968acecb6.png","url":"https://www.getapp.sg/software/114503/malcolm","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/114503/malcolm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":36,"ratingValue":4.9},"offers":{"price":"36","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"name":"Guru","description":"Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.\n\nConnect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.\n\nGuru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.\n\nThe result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e9dd3316-81e4-499e-882a-77ce31571241.png","url":"https://www.getapp.sg/software/123167/guru","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/123167/guru#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":639,"ratingValue":4.8},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Malcolm! vs Guru","position":3,"item":"https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/114503/123167/malcolm/vs/guru#breadcrumblist"}]}
</script>