---
description: Compare SolarWinds Service Desk vs OfficeAmp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs OfficeAmp Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> OfficeAmp](https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp)

# Compare SolarWinds Service Desk vs OfficeAmp

Canonical: https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp

> Detailed comparison between SolarWinds Service Desk and OfficeAmp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | OfficeAmp |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 577 | 12 |
| **Starting Price** | US$39.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Decision Support Systems
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

### OfficeAmp

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Decision Support Systems
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
- [View OfficeAmp Profile](https://www.getapp.sg/software/114677/officeamp)
- [View Original Comparison](https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs OfficeAmp Comparison | GetApp Singapore 2026","description":"Compare SolarWinds Service Desk vs OfficeAmp and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp","about":[{"@id":"https://www.getapp.sg/software/1336/solarwinds-service-desk#software"},{"@id":"https://www.getapp.sg/software/114677/officeamp#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done.\n\nThe fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platforms, allowing internal service providers to streamline process improvement and greater productivity. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in just days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60ccb07f-61cd-46d7-83e9-1468c74c747a.png","url":"https://www.getapp.sg/software/1336/solarwinds-service-desk","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/1336/solarwinds-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":577},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"OfficeAmp","description":"OfficeAmp is an office operations and issue management software for Slack which provides office managers and administrators with a central location from which to collect, manage and resolve workplace issues, as well as generally manage all employee requests and questions and office tasks, all within Slack in real time. OfficeAmp allows users to manage office issues such as requesting pay stubs, booking flights, ordering snacks or lunch, and more without the need for emails, texts or calls.\n\nOfficeAmp gives administrators and employees a single place to create, organize and manage office tasks and issues. Users simply write a free form sentence in order to alert administrators to an issue like slow WiFi or a broken HDMI cable. OfficeAmp categorizes and prioritizes issues so that the most important issues are handled first and by the most appropriate person. Admins have complete control and can assign an issue to another team member if they feel that person can manage the problem more effectively. Admins can ask the individual who submitted the issue for more information, as well as add notes and an estimated time of completion to keep the issue submitter up-to-date.\n\nSummary reports give users a rundown of issues, and can be generated for individuals or for the entire company. OfficeAmp summary reports can be downloaded as Excel files. Once a task has been completed, users can resolve the issue. OfficeAmp then sends an automatic notification to the submitter to inform them their issue has been resolved. For admins, OfficeAmp ensures all requests are handled in one place, and that all issues are categorized and prioritized in order of importance. Admins can also define rules to route or assign issues to different team members. For employees, OfficeAmp allows them to create and log issues quickly and nudge admins for updates or further information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7c6962da-bbfd-43cd-b5da-c03e27710429.png","url":"https://www.getapp.sg/software/114677/officeamp","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/114677/officeamp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":12},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs OfficeAmp","position":3,"item":"https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/1336/114677/solarwinds-service-desk/vs/officeamp#breadcrumblist"}]}
</script>