---
description: Compare SOCi vs Reputation and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SOCi vs Reputation Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [All-in-One Marketing Platform Software](/directory/310/online-marketing/software) > [SOCi \<span\>vs\</span\> Reputation](https://www.getapp.sg/compare/116951/2068317/soci/vs/reputation-1)

# Compare SOCi vs Reputation

Canonical: https://www.getapp.sg/compare/116951/2068317/soci/vs/reputation-1

> Detailed comparison between SOCi and Reputation. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SOCi | Reputation |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 251 | 16 |
| **Starting Price** | US$30,000.00 | €99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### SOCi

- AI/Machine Learning
- Customer Experience Management
- Customizable Reports
- Dashboard
- Filtering
- For Marketing and Advertising
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Negative Feedback Management
- Real-Time Data
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

### Reputation

- Customer Experience Management
- Customizable Reports
- Dashboard
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

## Links

- [View SOCi Profile](https://www.getapp.sg/software/116951/soci)
- [View Reputation Profile](https://www.getapp.sg/software/2068317/reputation-1)
- [View Original Comparison](https://www.getapp.sg/compare/116951/2068317/soci/vs/reputation-1)

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