---
description: Compare Document360 vs livepro and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Document360 vs livepro Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Document360 \<span\>vs\</span\> livepro](https://www.getapp.sg/compare/120723/122747/document360/vs/livepro)

# Compare Document360 vs livepro

Canonical: https://www.getapp.sg/compare/120723/122747/document360/vs/livepro

> Detailed comparison between Document360 and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Document360 | livepro |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 291 | 182 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Reports
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

### livepro

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Reports
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.getapp.sg/software/120723/document360)
- [View livepro Profile](https://www.getapp.sg/software/122747/livepro)
- [View Original Comparison](https://www.getapp.sg/compare/120723/122747/document360/vs/livepro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Document360 vs livepro Comparison | GetApp Singapore 2026","description":"Compare Document360 vs livepro and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/120723/122747/document360/vs/livepro","about":[{"@id":"https://www.getapp.sg/software/120723/document360#software"},{"@id":"https://www.getapp.sg/software/122747/livepro#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/120723/122747/document360/vs/livepro#breadcrumblist"},"@id":"https://www.getapp.sg/compare/120723/122747/document360/vs/livepro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Document360","description":"Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you’re building public help centres, private internal wikis, SOPs, user manuals, API documentation or product playbooks.\n\nWho It’s For:\n\nDocument360 powers documentation across industries and teams.\n\nBy Industry: SaaS, IT &amp; consulting, finance, healthcare, education, and manufacturing\n\nBy Role: Customer support teams deflect tickets, technical writers publish faster, product managers align teams and engineers document APIs and workflows effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e65c175-3d8b-4654-a9a1-0287f95b3822.png","url":"https://www.getapp.sg/software/120723/document360","@id":"https://www.getapp.sg/software/120723/document360#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":291,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"livepro","description":"livepro is a cloud-based knowledge management solution designed to improve customer experience &amp; staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.\n\nWith livepro, users can create and categorize knowledge through a customizable, decentralized authoring workflow. Publication can be scheduled in advance, and set to expire after a certain time period. Full version control gives users insight into what changes were made, when, and by whom, with the ability to reinstate previous versions. Knowledge content can be flagged for periodic review to ensure that content is kept up-to-date. Role-based permissions allow users to customize access to information, and user-configurable profiles enable collaboration and individualized experiences. \n\nlivepro's knowledge base includes smart search, which provides search scores to help users identify the relevance of results and summaries that allow users to identify knowledge at-a-glance. An answer-bot dynamic decision making tool aims to guide novices through requests and processes by surfacing a series questions based on user responses. Knowledge quizzes also ensure agent comprehension of policy updates or other major changes, and announcements can be used to inform agents of relevant news and updates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51648fea-9b94-44b3-9d11-f620cea63900.png","url":"https://www.getapp.sg/software/122747/livepro","@id":"https://www.getapp.sg/software/122747/livepro#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":182,"ratingValue":4.8},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/120723/122747/document360/vs/livepro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Document360 vs livepro","position":3,"item":"https://www.getapp.sg/compare/120723/122747/document360/vs/livepro","@type":"ListItem"}]}]}
</script>