---
description: Compare Upscope vs Surfly and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Upscope vs Surfly Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Upscope \<span\>vs\</span\> Surfly](https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly)

# Compare Upscope vs Surfly

Canonical: https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly

> Detailed comparison between Upscope and Surfly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Upscope | Surfly |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 92 | 13 |
| **Starting Price** | US$38.00 | US$31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Upscope

- API
- Access Controls/Permissions
- Audit Trail
- Collaboration Tools
- Customizable Branding
- Remote Access/Control
- Remote Monitoring & Management
- Screen Sharing
- Session Transfer
- Single Sign On
- Third-Party Integrations
- Troubleshooting

### Surfly

- API
- Access Controls/Permissions
- Audit Trail
- Collaboration Tools
- Configurable Workflow
- Customizable Branding
- Presentation Streaming
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Screen Sharing
- Session Transfer
- Single Sign On
- Surveys & Feedback
- Team Collaboration
- Third-Party Integrations
- Troubleshooting
- Video Chat
- Video Conferencing
- Video Support

## Links

- [View Upscope Profile](https://www.getapp.sg/software/124891/upscope)
- [View Surfly Profile](https://www.getapp.sg/software/2055632/surfly)
- [View Original Comparison](https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Upscope vs Surfly Comparison | GetApp Singapore 2026","description":"Compare Upscope vs Surfly and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly","about":[{"@id":"https://www.getapp.sg/software/124891/upscope#software"},{"@id":"https://www.getapp.sg/software/2055632/surfly#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Upscope","description":"Upscope co-browsing is a one click, no-download, interactive screen sharing solution for customer support and sales. \n\nIt provides a secure co-browsing solution for improving customer experience in financial, health, SaaS and other industries via cloud, API and on-premise options. It can be used for customer support, onboarding and sales. \n\nWith Upscope, customer service agents can click once to see the customer's screen, without having to set up screensharing via Zoom or Google Meet. \n\nUpscope integrates with live chat providers like Intercom, Zendesk, Freshchat, Drift, LiveChat, HelpScout and more in order to provide seamless, multi-channel customer support. It can also be used to aid customers who call in to contact centres by generating a unique phone support code for each customer, allowing agents to talk on the phone whilst also screen sharing to aid issue resolution.\n\nAgents can click and scroll with the customer and rather than telling them where to click, they can control the customer's mouse and screen, avoiding any misunderstandings. There are no downloads required for either the user or the agent. Once businesses have added the Upscope javascript snippet to their website, they can instantly see the customer moving around on the page and begin clicking and scrolling with them without having to add any extensions or install software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/31caf9a2-5d66-44d5-b22e-1b2e2cb3eeba.png","url":"https://www.getapp.sg/software/124891/upscope","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/124891/upscope#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":92,"ratingValue":4.4},"offers":{"price":"38","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Surfly","description":"Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel. Customers simply click a link or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. \n\nSurfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With a fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms.\n\nSurfly’s key features include: \n\n- Universal Co-browsing with control switching\n- Screen sharing\n- Collaborative Document Annotation &amp; Editing\n- File sharing\n- E-signing\n- Multi-person Voice &amp; Video Chat \n- Field masking \n- Action logs\n- Behavior control \n- Customizable UI","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/87b73906-e7ba-4f09-a660-4a09c3027325.png","url":"https://www.getapp.sg/software/2055632/surfly","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2055632/surfly#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.7},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"Upscope vs Surfly","position":3,"item":"https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/124891/2055632/upscope/vs/surfly#breadcrumblist"}]}
</script>