---
description: Compare Track CRM vs Bigin by Zoho CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Track CRM vs Bigin by Zoho CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Track CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm)

# Compare Track CRM vs Bigin by Zoho CRM

Canonical: https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Track CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Track CRM | Bigin by Zoho CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 47 | 742 |
| **Starting Price** | US$5,000.00 | US$1.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Track CRM

- API
- Contact Management
- Data Import/Export
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation

### Bigin by Zoho CRM

- API
- Channel Management
- Contact Management
- Customizable Reports
- Data Import/Export
- Deal Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Pipeline Reports
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Segmentation
- Transfers/Routing

## Links

- [View Track CRM Profile](https://www.getapp.sg/software/126467/track-crm)
- [View Bigin by Zoho CRM Profile](https://www.getapp.sg/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Track CRM vs Bigin by Zoho CRM Comparison | GetApp Singapore 2026","description":"Compare Track CRM vs Bigin by Zoho CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.getapp.sg/software/126467/track-crm#software"},{"@id":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm#breadcrumblist"},"@id":"https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Track CRM","description":"TRACK CRM is a customer relationship management software designed to help businesses in the hospitality industry manage guests, track revenue, and automate communication with internal and external stakeholders. It enables employees to capture and store guest’s data in a centralized repository and collect customer feedback through custom surveys.\n\nFeatures of TRACK CRM include communication management, single sign on (SSO), a drag-and-drop interface, customer experience management, reporting, and more. Professionals can use the application to create and send promotional and reservation confirmation messages to guests via emails and text. The built-in leads management module allows administrators to generate leads, convert customer inquiries into bookings, and track guest’s calls, emails, and text messages via a unified dashboard.\n\nTRACK CRM offers an API, which lets businesses integrate the system with several third-party applications such as Streamline, IQware, HomeAway, Oracle Opera, Maestro, and more. It also lets managers monitor lost or abandoned shopping carts, configure workflows for marketing automation, and analyze user behavior based on cart or website abandonment and email click.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f42bcf6b-5d32-415c-9770-39038b65cb87.png","url":"https://www.getapp.sg/software/126467/track-crm","@id":"https://www.getapp.sg/software/126467/track-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":47},"offers":{"price":"5000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm","@id":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":742},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Track CRM vs Bigin by Zoho CRM","position":3,"item":"https://www.getapp.sg/compare/126467/142099/track-crm/vs/bigin-by-zoho-crm","@type":"ListItem"}]}]}
</script>
