---
description: Compare Guusto vs Joy and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Guusto vs Joy Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Guusto \<span\>vs\</span\> Joy](https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy)

# Compare Guusto vs Joy

Canonical: https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy

> Detailed comparison between Guusto and Joy. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Guusto | Joy |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 3739 | 0 |
| **Starting Price** | US$4.80 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Guusto

- AI/Machine Learning
- API
- Awards Management
- Chat/Messaging
- Customizable Branding
- Customizable Reports
- Gamification
- Loyalty Cards
- Loyalty Program
- Manager-to-Employee Recognition
- Performance Metrics
- Recognition Tracking
- Referral Tracking
- Reminders
- Rewards Catalog
- Rewards Management
- Single Sign On
- Third-Party Integrations
- eCards

### Joy

- API
- Customizable Branding
- Gamification
- Loyalty Cards
- Loyalty Program
- Membership Management
- Performance Metrics
- Referral Tracking
- Rewards Management
- Third-Party Integrations

## Links

- [View Guusto Profile](https://www.getapp.sg/software/127547/guusto)
- [View Joy Profile](https://www.getapp.sg/software/2085737/joy)
- [View Original Comparison](https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Guusto vs Joy Comparison | GetApp Singapore 2026","description":"Compare Guusto vs Joy and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy","about":[{"@id":"https://www.getapp.sg/software/127547/guusto#software"},{"@id":"https://www.getapp.sg/software/2085737/joy#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy#breadcrumblist"},"@id":"https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Guusto","description":"Guusto is an employee recognition software and rewards platform designed to help HR and operations leaders create recognition programs that engage employees across all levels of an organization. The platform streamlines rewards, automates milestone celebrations, empowers managers with dedicated budgets, and facilitates peer-to-peer recognition programs. Unlike traditional recognition tools that primarily serve office employees, Guusto has been specifically developed to include frontline workers in industries such as healthcare, retail, hospitality, manufacturing, and financial services through multiple delivery methods including web, mobile app, QR codes, SMS, TV display, and print options.\n\nThe platform offers a flexible rewards system that moves beyond conventional plaques and pins, allowing recipients to choose from hundreds of different gift cards from around the world, branded company merchandise, charity donations, and custom rewards. Guusto implements a non-points-based system, eliminating the need to create accounts or pay for all employees to launch a program. Organizations can begin with a single-user account sending unlimited rewards, then progress to automating milestones and providing managers with budgets before eventually implementing a full peer-to-peer recognition program. The system features powerful budget controls that enable multiple programs to run in parallel with different budgets and administrators, while setting spending limits for shared cost centers.\n\nGuusto incorporates social impact into its core functionality through a partnership with the One Drop Foundation, donating one day of access to clean water for every gift sent through the platform. The system is designed to maximize recognition budgets by charging subscription fees only for users who can send recognition, such as managers, with no setup fees, hidden markups, or shipping costs. Unclaimed gifts are credited back to the organization, ensuring that the full value of recognition spending reaches employees. The platform also offers comprehensive analytics and reporting capabilities to track program effectiveness and measure the impact of recognition initiatives on employee engagement and retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3c0002b3-5f96-400d-b12a-70efb9abd139.png","url":"https://www.getapp.sg/software/127547/guusto","@id":"https://www.getapp.sg/software/127547/guusto#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":3739},"offers":{"price":"4.8","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Joy","description":"Joy is a flexible loyalty and retention platform built for Shopify merchants seeking to increase repeat purchases and customer lifetime value through comprehensive rewards programs. The software serves over ten thousand Shopify brands across industries such as fashion, beauty, health, food and beverage, and retail. It provides a unified solution for managing points based loyalty programs, VIP tier systems, referral campaigns, and membership structures. The platform integrates deeply with the Shopify ecosystem and enables deployment of loyalty programs across online storefronts, physical point of sale systems, and headless commerce implementations.\n\nThe software offers extensive program configuration options including multiple earning methods that allow customers to accumulate points through purchases, product reviews, birthday milestones, order anniversaries, website visit streaks, newsletter subscriptions, social media engagement, and story mentions with customizable point values. It supports concurrent loyalty programs, custom structures tailored to specific business models, and anti abuse controls to prevent fraudulent activity. The reward redemption engine provides versatile options for customers to exchange points for discounts, free merchandise, or exclusive perks. A persistent loyalty widget appears on product pages, cart drawers, cart pages, checkout flows, dedicated loyalty pages, and customer account dashboards. The VIP tier functionality enables creation of graduated membership levels with progressive benefits and the referral program module transforms customers into brand advocates through shareable referral codes and automated reward distribution.\n\nNative Shopify point of sale integration ensures loyalty programs function consistently across online and in store locations with real time synchronization of point balances. Customers can scan a code at checkout to earn points and redeem rewards without coupon codes through a staff friendly interface designed for rapid transaction processing. An analytics dashboard offers granular visibility into loyalty attributed revenue, member versus non member spending patterns, program return on investment, redemption rates, point earning and burning metrics, customer retention rates, and churn analysis. These insights enable data driven optimization of loyalty strategies.\n\nThe platform connects with more than thirty third party tools commonly used in the Shopify ecosystem. Integrations with email marketing platforms such as Klaviyo and Omnisend sync loyalty data to customer segments and trigger automated campaigns based on point earning, tier achievement, or reward expiration events. A connection with customer service software displays loyalty balances and enables reward application within live chat interactions. Integration with review platforms automatically awards points for verified reviews with bonus points allocated for photo submissions via Shopify Flow automation. The platform leverages Shopify Flow with twenty four triggers, thirteen actions, and four templates to enable custom workflows and bespoke earning rules without custom integration development. Developer resources include a REST API version two for programmatic access to customer records, point balances, tier assignments, rewards catalog, and activity history, a JavaScript SDK for building custom loyalty interfaces on headless storefronts, an official Node js client library with TypeScript support for serverless implementations, and forthcoming Lit based Web Components for framework agnostic integration. This open architecture prevents vendor lock in and enables full customization across an enterprise technology stack.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af4aed4e-8a64-4528-b939-9994b94ec7f1.webp","url":"https://www.getapp.sg/software/2085737/joy","@id":"https://www.getapp.sg/software/2085737/joy#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"Guusto vs Joy","position":3,"item":"https://www.getapp.sg/compare/127547/2085737/guusto/vs/joy","@type":"ListItem"}]}]}
</script>