---
description: Compare INVOX vs 800.com and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: INVOX vs 800.com Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [INVOX \<span\>vs\</span\> 800.com](https://www.getapp.sg/compare/129243/2008915/invox/vs/800-com)

# Compare INVOX vs 800.com

Canonical: https://www.getapp.sg/compare/129243/2008915/invox/vs/800-com

> Detailed comparison between INVOX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | INVOX | 800.com |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 16 | 363 |
| **Starting Price** | €119.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### INVOX

- API
- Alerts/Notifications
- CRM
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Analytics
- Computer Telephony Integration
- Conversion Tracking
- IVR
- Keyword Tracking
- Real-Time Reporting
- Third-Party Integrations
- Voice Mail

### 800.com

- API
- Alerts/Notifications
- CRM
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Analytics
- Conversion Tracking
- IVR
- Keyword Tracking
- Real-Time Reporting
- Third-Party Integrations
- Voice Mail

## Links

- [View INVOX Profile](https://www.getapp.sg/software/129243/invox)
- [View 800.com Profile](https://www.getapp.sg/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.sg/compare/129243/2008915/invox/vs/800-com)

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