---
description: Compare HaloITSM vs GLPI and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HaloITSM vs GLPI Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [HaloITSM \<span\>vs\</span\> GLPI](https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi)

# Compare HaloITSM vs GLPI

Canonical: https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi

> Detailed comparison between HaloITSM and GLPI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloITSM | GLPI |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 44 | 41 |
| **Starting Price** | £45.00 | €19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### HaloITSM

- API
- Access Controls/Permissions
- Asset Tracking
- Change Management
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management

### GLPI

- API
- Access Controls/Permissions
- Asset Tracking
- Change Management
- Contract/License Management
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View HaloITSM Profile](https://www.getapp.sg/software/130803/haloitsm)
- [View GLPI Profile](https://www.getapp.sg/software/2049885/glpi)
- [View Original Comparison](https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HaloITSM vs GLPI Comparison | GetApp Singapore 2026","description":"Compare HaloITSM vs GLPI and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi","about":[{"@id":"https://www.getapp.sg/software/130803/haloitsm#software"},{"@id":"https://www.getapp.sg/software/2049885/glpi#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi#breadcrumblist"},"@id":"https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"HaloITSM","description":"HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.\n\nHaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.\n\nHaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6f3cd32-e66b-4435-aab8-7c773f1a5e26.jpeg","url":"https://www.getapp.sg/software/130803/haloitsm","@id":"https://www.getapp.sg/software/130803/haloitsm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":44},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"GLPI","description":"GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/355c4bbd-064f-47ff-b0e3-ce488f12fcde.png","url":"https://www.getapp.sg/software/2049885/glpi","@id":"https://www.getapp.sg/software/2049885/glpi#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":41},"offers":{"price":"19","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"HaloITSM vs GLPI","position":3,"item":"https://www.getapp.sg/compare/130803/2049885/haloitsm/vs/glpi","@type":"ListItem"}]}]}
</script>
