---
description: Compare SolarWinds Service Desk vs Reftab and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Reftab Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [SolarWinds Service Desk \<span\>vs\</span\> Reftab](https://www.getapp.sg/compare/1336/114585/solarwinds-service-desk/vs/reftab)

# Compare SolarWinds Service Desk vs Reftab

Canonical: https://www.getapp.sg/compare/1336/114585/solarwinds-service-desk/vs/reftab

> Detailed comparison between SolarWinds Service Desk and Reftab. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Reftab |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 577 | 138 |
| **Starting Price** | US$39.00 | US$31.25 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Ad hoc Reporting
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- License Management
- Monitoring
- Real-Time Data
- Reminders
- Service History
- Spend Management
- Status Tracking
- Supplier Management
- Support Ticket Management
- Vendor Management

### Reftab

- API
- Activity Tracking
- Ad hoc Reporting
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- License Management
- Monitoring
- Real-Time Data
- Reminders
- Service History
- Spend Management
- Status Tracking
- Supplier Management
- Support Ticket Management
- Vendor Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
- [View Reftab Profile](https://www.getapp.sg/software/114585/reftab)
- [View Original Comparison](https://www.getapp.sg/compare/1336/114585/solarwinds-service-desk/vs/reftab)

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