---
description: Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs ManageEngine ServiceDesk Plus Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [SolarWinds Service Desk \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/1336/20521/solarwinds-service-desk/vs/manageengine-service-desk-plus)

# Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus

Canonical: https://www.getapp.sg/compare/1336/20521/solarwinds-service-desk/vs/manageengine-service-desk-plus

> Detailed comparison between SolarWinds Service Desk and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 577 | 230 |
| **Starting Price** | US$39.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### SolarWinds Service Desk

- API
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- Issue Scheduling
- Live Chat
- Mobile Alerts
- Monitoring
- Project Management
- Projections
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Wiki

### ManageEngine ServiceDesk Plus

- API
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Help Desk Management
- Issue Scheduling
- Live Chat
- Mobile Alerts
- Monitoring
- Project Management
- Projections
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Wiki

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
- [View Original Comparison](https://www.getapp.sg/compare/1336/20521/solarwinds-service-desk/vs/manageengine-service-desk-plus)

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