---
description: Compare SolarWinds Service Desk vs Desk Manager and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Desk Manager Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> Desk Manager](https://www.getapp.sg/compare/1336/2066040/solarwinds-service-desk/vs/desk-manager)

# Compare SolarWinds Service Desk vs Desk Manager

Canonical: https://www.getapp.sg/compare/1336/2066040/solarwinds-service-desk/vs/desk-manager

> Detailed comparison between SolarWinds Service Desk and Desk Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Desk Manager |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 577 | 106 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Videos |

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- CMDB
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Desk Manager

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- CMDB
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
- [View Desk Manager Profile](https://www.getapp.sg/software/2066040/desk-manager)
- [View Original Comparison](https://www.getapp.sg/compare/1336/2066040/solarwinds-service-desk/vs/desk-manager)

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