---
description: Compare Bigin by Zoho CRM vs Escala and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bigin by Zoho CRM vs Escala Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Escala](https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala)

# Compare Bigin by Zoho CRM vs Escala

Canonical: https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala

> Detailed comparison between Bigin by Zoho CRM and Escala. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bigin by Zoho CRM | Escala |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 742 | 69 |
| **Starting Price** | US$1.00 | US$21.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Email Management
- Engagement Tracking
- For Real Estate
- Form Builder
- Lead Capture
- Lead Management
- Pipeline Reports
- Real Time Editing
- Real-Time Data
- Reminders
- Sales Activity Management
- Segmentation
- Surveys & Feedback
- Web Forms

### Escala

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Email Management
- Engagement Tracking
- For Real Estate
- Form Builder
- Lead Capture
- Lead Management
- Pipeline Reports
- Real Time Editing
- Real-Time Data
- Reminders
- Sales Activity Management
- Segmentation
- Surveys & Feedback
- Web Forms

## Links

- [View Bigin by Zoho CRM Profile](https://www.getapp.sg/software/142099/bigin-by-zoho-crm)
- [View Escala Profile](https://www.getapp.sg/software/2064590/escala)
- [View Original Comparison](https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bigin by Zoho CRM vs Escala Comparison | GetApp Singapore 2026","description":"Compare Bigin by Zoho CRM vs Escala and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala","about":[{"@id":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm#software"},{"@id":"https://www.getapp.sg/software/2064590/escala#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala#breadcrumblist"},"@id":"https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Bigin by Zoho CRM","description":"Bigin is an AI-powered, pipeline-centric CRM built and priced for small businesses. It brings leads, deals, and every customer conversation: email, calls, and WhatsApp into one workspace, with meaningful AI built in. Over 50,000+ businesses across 150+ countries run on Bigin. \n\nCreate team pipelines for every business operation: sales, onboarding, delivery, and support, and use connected pipelines to automate handoffs between them. Built-in telephony, email, customizable dashboards, and workflow automation keep everything moving. Zia, Bigin's built-in AI, drafts and summarizes emails, summarizes records and WhatsApp threads, and runs Zia Agents that handle replies, spot cross-sell opportunities, and analyze lost deals. MCP support connects AI tools like Claude to your data.\n\nBigin offers four editions - Free, Express, Premier, and Bigin 360, with paid plans from $7/user/month. 25+ ready-made CRM templates available and setup takes 30 minutes. Apps for iOS, iPadOS, Android, and macOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bedbdbb6-2493-4bf1-9a56-ff14a140a19c.jpeg","url":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm","@id":"https://www.getapp.sg/software/142099/bigin-by-zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":742},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"name":"Escala","description":"Escala is a marketing automation platform that helps businesses manage customers and streamline ad campaigns. Users can create landing pages and forms by customizing templates and publishing them according to requirements.\n\nKey features include email marketing, dashboards, real-time analytics, lead scoring, and segmentation. Use metrics to gauge the impact of your email campaigns, such as how many people opened it and which parts they clicked on most. The system helps businesses automate email campaigns, social media promotions, and sales efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b17b1c89-6827-4c01-a17b-70091f484d12.png","url":"https://www.getapp.sg/software/2064590/escala","@id":"https://www.getapp.sg/software/2064590/escala#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":69},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Bigin by Zoho CRM vs Escala","position":3,"item":"https://www.getapp.sg/compare/142099/2064590/bigin-by-zoho-crm/vs/escala","@type":"ListItem"}]}]}
</script>
