---
description: Compare 800.com vs 8x8 Work and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com vs 8x8 Work Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> 8x8 Work](https://www.getapp.sg/compare/2008915/2052508/800-com/vs/8x8-x-series)

# Compare 800.com vs 8x8 Work

Canonical: https://www.getapp.sg/compare/2008915/2052508/800-com/vs/8x8-x-series

> Detailed comparison between 800.com and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | 8x8 Work |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 330 | 309 |
| **Starting Price** | US$149.00 | US$24.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 8x8 Work

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.getapp.sg/software/2008915/800-com)
- [View 8x8 Work Profile](https://www.getapp.sg/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.sg/compare/2008915/2052508/800-com/vs/8x8-x-series)

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