---
description: Compare 800.com vs Zoho Voice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com vs Zoho Voice Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> Zoho Voice](https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice)

# Compare 800.com vs Zoho Voice

Canonical: https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice

> Detailed comparison between 800.com and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | Zoho Voice |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 330 | 46 |
| **Starting Price** | US$149.00 | US$34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Contact Database
- Customizable Reports
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### Zoho Voice

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Contact Database
- Customizable Reports
- Mobile Access
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.getapp.sg/software/2008915/800-com)
- [View Zoho Voice Profile](https://www.getapp.sg/software/2057395/zoho-voice)
- [View Original Comparison](https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"800.com vs Zoho Voice Comparison | GetApp Singapore 2026","description":"Compare 800.com vs Zoho Voice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice","about":[{"@id":"https://www.getapp.sg/software/2008915/800-com#software"},{"@id":"https://www.getapp.sg/software/2057395/zoho-voice#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice#breadcrumblist"},"@id":"https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation (\"Which calls mentioned pricing concerns?\").\n\nFor marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login.\n\n800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.sg/software/2008915/800-com","@id":"https://www.getapp.sg/software/2008915/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":330},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoho Voice","description":"Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features designed to efficiently run your business operations.\n\nKey Features:\n\n - Advanced Calling and Routing: Zoho Voice offers advanced options like IVR, Messaging, and Voicemail services, ensuring secure and efficient business operations.\n\n - Premium Contact Center Features: Elevate your contact center with premium features, including a power dialer, call monitoring, and queue performance metrics.\n\n - Granular Visibility: Gain detailed visibility into calls at both the team and agent levels through comprehensive dashboards, detailed call analytics, and reports.\n\n - Seamless Integrations: Zoho Voice seamlessly integrates with Zoho apps, empowering your agents to work smarter and faster, enabling intuitive and insight-driven interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c8e96115-01c0-4366-ab15-1a13ee675f29.png","url":"https://www.getapp.sg/software/2057395/zoho-voice","@id":"https://www.getapp.sg/software/2057395/zoho-voice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":46},"offers":{"price":"34","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@id":"https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"800.com vs Zoho Voice","position":3,"item":"https://www.getapp.sg/compare/2008915/2057395/800-com/vs/zoho-voice","@type":"ListItem"}]}]}
</script>