---
description: Compare Novocall vs Zenith CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Novocall vs Zenith CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Novocall \<span\>vs\</span\> Zenith CRM](https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm)

# Compare Novocall vs Zenith CRM

Canonical: https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm

> Detailed comparison between Novocall and Zenith CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Novocall | Zenith CRM |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 109 | 4 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Novocall

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Chat/Messaging
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics

### Zenith CRM

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Monitoring
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Chat/Messaging
- Keyword Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Reporting & Statistics

## Links

- [View Novocall Profile](https://www.getapp.sg/software/2035351/novocall)
- [View Zenith CRM Profile](https://www.getapp.sg/software/2074191/zenith-crm)
- [View Original Comparison](https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Novocall vs Zenith CRM Comparison | GetApp Singapore 2026","description":"Compare Novocall vs Zenith CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm","about":[{"@id":"https://www.getapp.sg/software/2035351/novocall#software"},{"@id":"https://www.getapp.sg/software/2074191/zenith-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"Novocall","description":"Novocall is a cloud-based call tracking and recording software that helps sales teams, marketing agencies, and other B2B businesses manage multi-channel customer communications on a centralized platform. Team members can embed widgets and custom forms into websites, allowing them to automatically schedule and trigger callbacks with customers.\n\nAdministrators can utilize Novocall’s call routing module to configure workflows and transfer calls based on multiple criteria, such as relevant departments, employee product knowledge, or geographical locations. Team leaders can set-up business hours to schedule follow-ups accordingly and record all calls to monitor team performance. The call tracking functionality helps employees attribute and track calls based on their marketing sources. It also allows sales professionals to automate outbound call campaigns, manage multiple leads, and generate reports to measure campaign performance. \n\nNovocall provides an API, which allows businesses to integrate the system with several third-party solutions, such as Zapier, Slack, Microsoft Teams, Google Analytics, Microsoft Outlook, and Flock. It also lets staff members create and handle a unified inbox to manage customer communications across multiple external platforms, such as WhatsApp, Telegram, and Line.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8fb8072f-5dd5-4317-9efe-5d3cb2faa696.png","url":"https://www.getapp.sg/software/2035351/novocall","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2035351/novocall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":109},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zenith CRM","description":"Z-CRM revolutionizes customer relations with an AI-driven, cloud CRM and all-in-one call center solution. Elevate efficiency with smart dialers, automate communications across channels, and customize to fit your business. Experience secure, scalable growth with intelligent lead management, analytics, and seamless integration that embodies your brand. Say hello to 24/7 productivity with Z-CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/126050b6-0c84-40f5-bff6-90c2641d3a0c.png","url":"https://www.getapp.sg/software/2074191/zenith-crm","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2074191/zenith-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"Novocall vs Zenith CRM","position":3,"item":"https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/2035351/2074191/novocall/vs/zenith-crm#breadcrumblist"}]}
</script>