---
description: Compare Hootsuite vs SAS Customer Intelligence 360 and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hootsuite vs SAS Customer Intelligence 360 Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Hootsuite \<span\>vs\</span\> SAS Customer Intelligence 360](https://www.getapp.sg/compare/20432/2058372/hootsuite/vs/sas-customer-intelligence-360)

# Compare Hootsuite vs SAS Customer Intelligence 360

Canonical: https://www.getapp.sg/compare/20432/2058372/hootsuite/vs/sas-customer-intelligence-360

> Detailed comparison between Hootsuite and SAS Customer Intelligence 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hootsuite | SAS Customer Intelligence 360 |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 3795 | 8 |
| **Starting Price** | US$399.00 | US$8,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hootsuite

- API
- Activity Tracking
- Campaign Planning
- Campaign Scheduling
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Filtering
- KPI Monitoring
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Social Advertising
- Surveys & Feedback

### SAS Customer Intelligence 360

- API
- Activity Tracking
- Campaign Planning
- Campaign Scheduling
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Filtering
- KPI Monitoring
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Social Advertising
- Surveys & Feedback

## Links

- [View Hootsuite Profile](https://www.getapp.sg/software/20432/hootsuite)
- [View SAS Customer Intelligence 360 Profile](https://www.getapp.sg/software/2058372/sas-customer-intelligence-360)
- [View Original Comparison](https://www.getapp.sg/compare/20432/2058372/hootsuite/vs/sas-customer-intelligence-360)

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