---
description: Compare Viber vs Mteja and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber vs Mteja Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber \<span\>vs\</span\> Mteja](https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja)

# Compare Viber vs Mteja

Canonical: https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja

> Detailed comparison between Viber and Mteja. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Mteja |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4059 | 35 |
| **Starting Price** | - | - |
| **Free Trial** | - | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | - |
| **Training** | Not Offered | - |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Reporting/Analytics
- Video Support

### Mteja

- API
- CRM
- Campaign Management
- Communication Management
- Customer History
- Reporting/Analytics
- Sentiment Analysis

## Links

- [View Viber Profile](https://www.getapp.sg/software/2049588/viber)
- [View Mteja Profile](https://www.getapp.sg/software/2081741/mteja)
- [View Original Comparison](https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Mteja Comparison | GetApp Singapore 2026","description":"Compare Viber vs Mteja and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja","about":[{"@id":"https://www.getapp.sg/software/2049588/viber#software"},{"@id":"https://www.getapp.sg/software/2081741/mteja#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja#breadcrumblist"},"@id":"https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Viber","description":"Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.\n\nViber lets users call and message each other over Wi-Fi or internet connectivity. The application also allows marketers to utilize multiple placements options to run advertisements. The messaging platform lets users share images, files, and audio from any device such as desktops, laptops or smartphones. \n \nViber also allows marketing teams to improve audience engagement and brand awareness through its sticker content functionality. Businesses can use its community feature to manage multiple members simultaneously, invite new users, and control privileges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6385457f-35f1-4505-a93d-f7137059c08d.png","url":"https://www.getapp.sg/software/2049588/viber","@id":"https://www.getapp.sg/software/2049588/viber#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4059},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Mteja","description":"Mteja is a cloud-based customer engagement platform that helps businesses streamline customer communication across channels on a unified interface. The system consolidates customer interactions across calls, SMS, WhatsApp, and USSD, enabling businesses to manage all customer communications from a single dashboard. This integration allows organizations to build detailed customer profiles that capture preferences, behaviors, and interaction history, providing a complete view of each customer relationship and facilitating more personalized engagement strategies.\n\nThe platform features a call center system with IVR capabilities, a team inbox for centralized message management, and automated chatbots for streamlining customer journeys across channels. Mteja's campaign management functionality enables businesses to distribute personalized, interactive messages in bulk through various communication channels, while its USSD application builder allows organizations to create and deploy USSD services through a visual interface with API integration options. The ticketing system helps teams efficiently manage leads and track customer issues through resolution.\n\nMteja provides analytical tools that measure customer satisfaction through NPS, CSAT, CES metrics, and sentiment analysis, allowing businesses to monitor customer sentiment in real time. These insights help organizations identify trends, address issues proactively, and make data-driven decisions to improve service quality. The platform's segmentation capabilities enable businesses to identify opportunities for cross-selling, upselling, and creating personalized offers based on customer data and behavior patterns.\n\nThe solution is designed for customer-centric businesses across various industries including human resources, agriculture, transport and logistics, non-profit organizations, financial technology, and educational technology. Mteja maintains a strong presence throughout Africa, delivering customer engagement solutions that help businesses build stronger relationships with their customers through more efficient, personalized interactions across multiple communication channels.","url":"https://www.getapp.sg/software/2081741/mteja","@id":"https://www.getapp.sg/software/2081741/mteja#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":35},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Mteja","position":3,"item":"https://www.getapp.sg/compare/2049588/2081741/viber/vs/mteja","@type":"ListItem"}]}]}
</script>
