---
description: Compare Hiver vs Bitrix24 and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hiver vs Bitrix24 Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Hiver \<span\>vs\</span\> Bitrix24](https://www.getapp.sg/compare/20502/90602/hiver/vs/bitrix24)

# Compare Hiver vs Bitrix24

Canonical: https://www.getapp.sg/compare/20502/90602/hiver/vs/bitrix24

> Detailed comparison between Hiver and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Bitrix24 |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 148 | 1009 |
| **Starting Price** | US$55.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hiver

- API
- Activity Tracking
- Analytics
- Customer Complaint Tracking
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Bitrix24

- API
- Activity Tracking
- Analytics
- Customer Complaint Tracking
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Hiver Profile](https://www.getapp.sg/software/20502/hiver)
- [View Bitrix24 Profile](https://www.getapp.sg/software/90602/bitrix24)
- [View Original Comparison](https://www.getapp.sg/compare/20502/90602/hiver/vs/bitrix24)

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