---
description: Compare Mtalkz vs Gupshup and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mtalkz vs Gupshup Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Mtalkz \<span\>vs\</span\> Gupshup](https://www.getapp.sg/compare/132819/2051127/mtalkz/vs/gupshup)

# Compare Mtalkz vs Gupshup

Canonical: https://www.getapp.sg/compare/132819/2051127/mtalkz/vs/gupshup

> Detailed comparison between Mtalkz and Gupshup. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mtalkz | Gupshup |
| **Overall rating** | 4.8/5 | 4.3/5 |
| **Total Reviews** | 25 | 35 |
| **Starting Price** | US$39.50 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Mtalkz

- A/B Testing
- API
- Campaign Scheduling
- Customer Segmentation
- Polls/Voting
- Real-Time Reporting
- Reporting/Analytics
- Scheduled Messaging
- Shortcodes

### Gupshup

- AI/Machine Learning
- API
- Automatic Call Distribution
- Chat/Messaging
- Customer Segmentation
- Customer Service Analytics
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Personalization
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- SMS Marketing

## Links

- [View Mtalkz Profile](https://www.getapp.sg/software/132819/mtalkz)
- [View Gupshup Profile](https://www.getapp.sg/software/2051127/gupshup)
- [View Original Comparison](https://www.getapp.sg/compare/132819/2051127/mtalkz/vs/gupshup)

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