---
description: Compare ManageEngine ServiceDesk Plus vs Remote Monitoring and Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs Remote Monitoring and Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Remote Monitoring and Management](https://www.getapp.sg/compare/20521/102017/manageengine-service-desk-plus/vs/atera)

# Compare ManageEngine ServiceDesk Plus vs Remote Monitoring and Management

Canonical: https://www.getapp.sg/compare/20521/102017/manageengine-service-desk-plus/vs/atera

> Detailed comparison between ManageEngine ServiceDesk Plus and Remote Monitoring and Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Remote Monitoring and Management |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 234 | 461 |
| **Starting Price** | US$16.00 | US$129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Remote Monitoring and Management

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
- [View Remote Monitoring and Management Profile](https://www.getapp.sg/software/102017/atera)
- [View Original Comparison](https://www.getapp.sg/compare/20521/102017/manageengine-service-desk-plus/vs/atera)

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