---
description: Compare ManageEngine ServiceDesk Plus vs Freshstatus and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs Freshstatus Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Freshstatus](https://www.getapp.sg/compare/20521/116731/manageengine-service-desk-plus/vs/freshstatus)

# Compare ManageEngine ServiceDesk Plus vs Freshstatus

Canonical: https://www.getapp.sg/compare/20521/116731/manageengine-service-desk-plus/vs/freshstatus

> Detailed comparison between ManageEngine ServiceDesk Plus and Freshstatus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Freshstatus |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 231 | 73 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Alerts/Notifications
- Asset Tracking
- Customizable Reports
- Customizable Templates
- Help Desk Management
- IT Incident Management
- Incident Reporting
- Issue Scheduling
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Notifications
- Reminders
- Reservations Management
- Service History
- Status Tracking
- Support Ticket Management
- Task Management
- Wiki

### Freshstatus

- API
- Alerts/Notifications
- Customizable Templates
- IT Incident Management
- Incident Reporting
- Maintenance Scheduling
- Real-Time Notifications
- Reminders
- Status Tracking
- Task Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
- [View Freshstatus Profile](https://www.getapp.sg/software/116731/freshstatus)
- [View Original Comparison](https://www.getapp.sg/compare/20521/116731/manageengine-service-desk-plus/vs/freshstatus)

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