---
description: Compare ManageEngine ServiceDesk Plus vs Microsoft 365 and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs Microsoft 365 Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Microsoft 365](https://www.getapp.sg/compare/20521/90725/manageengine-service-desk-plus/vs/microsoft-office-365)

# Compare ManageEngine ServiceDesk Plus vs Microsoft 365

Canonical: https://www.getapp.sg/compare/20521/90725/manageengine-service-desk-plus/vs/microsoft-office-365

> Detailed comparison between ManageEngine ServiceDesk Plus and Microsoft 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Microsoft 365 |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 227 | 14035 |
| **Starting Price** | US$16.00 | US$6.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customizable Templates
- Document Management
- Email Management
- Email Templates
- Full Text Search
- Live Chat
- Project Management
- Reminders
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Templates

### Microsoft 365

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customizable Templates
- Document Management
- Email Management
- Email Templates
- Full Text Search
- Live Chat
- Project Management
- Reminders
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Task Management
- Templates

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
- [View Microsoft 365 Profile](https://www.getapp.sg/software/90725/microsoft-office-365)
- [View Original Comparison](https://www.getapp.sg/compare/20521/90725/manageengine-service-desk-plus/vs/microsoft-office-365)

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