---
description: Compare ManageEngine ServiceDesk Plus vs Freshservice and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs Freshservice Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Asset Tracking Software](/directory/1021/asset-tracking/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Freshservice](https://www.getapp.sg/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)

# Compare ManageEngine ServiceDesk Plus vs Freshservice

Canonical: https://www.getapp.sg/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice

> Detailed comparison between ManageEngine ServiceDesk Plus and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Freshservice |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 234 | 791 |
| **Starting Price** | US$16.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- Issue Scheduling
- Live Chat
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Chat
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Freshservice

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- Issue Scheduling
- Live Chat
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Chat
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
- [View Freshservice Profile](https://www.getapp.sg/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.sg/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)

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