---
description: Compare Tiledesk vs Chatra and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tiledesk vs Chatra Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [Tiledesk \<span\>vs\</span\> Chatra](https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra)

# Compare Tiledesk vs Chatra

Canonical: https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra

> Detailed comparison between Tiledesk and Chatra. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tiledesk | Chatra |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 154 | 452 |
| **Starting Price** | €49.00 | US$21.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Tiledesk

- AI/Machine Learning
- Canned Responses
- Configurable Workflow
- Customizable Branding
- Engagement Tracking
- Geotargeting
- Help Desk Management
- Lead Capture
- Lead Management
- Monitoring
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Sales Activity Management
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Chatra

- Canned Responses
- Customizable Branding
- Geotargeting
- Offline Form
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View Tiledesk Profile](https://www.getapp.sg/software/2061511/tiledesk)
- [View Chatra Profile](https://www.getapp.sg/software/2064199/chatra)
- [View Original Comparison](https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Tiledesk vs Chatra Comparison | GetApp Singapore 2026","description":"Compare Tiledesk vs Chatra and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra","about":[{"@id":"https://www.getapp.sg/software/2061511/tiledesk#software"},{"@id":"https://www.getapp.sg/software/2064199/chatra#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra#breadcrumblist"},"@id":"https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Tiledesk","description":"Tiledesk is an AI Agent platform that helps enterprises, SMEs, and growing teams automate customer support and routine business processes across multiple channels. Teams can design and deploy AI Agents using a visual, drag-and-drop flow builder, so they can launch new automations quickly without heavy engineering effort. Tiledesk is open source and available as SaaS or self-hosted, making it flexible for different compliance and infrastructure needs.\n\nTiledesk combines conversational automation with business execution. AI Agents can answer questions accurately using a knowledge base with RAG, importing content from URLs and files to produce context-aware responses grounded in company documentation. When actions are required, agents can go beyond text using MCP capabilities, connecting to external systems and tools such as CRMs, email, spreadsheets, webhooks, and apps like Google Workspace, Slack, Shopify, and Notion using natural language instructions and structured workflows.\n\nTiledesk supports multilingual and multichannel deployments, including WhatsApp Business and Facebook Messenger, with smooth AI-to-human handover for complex or sensitive cases. Operational features include real-time analytics, queue and team organization, SLA settings, and smart assignment. Typical use cases include automating first-tier customer support, building ecommerce assistants for product and order journeys, deploying internal copilots for employees, creating AI sales agents for outreach and qualification, and turning company knowledge into a searchable AI-powered hub.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d29c99b1-337a-4153-b25b-ab37c482f714.png","url":"https://www.getapp.sg/software/2061511/tiledesk","@id":"https://www.getapp.sg/software/2061511/tiledesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":154},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Chatra","description":"Your live chat and chatbot solution to drive conversations and turn web visitors into customers. \n\nCreate efficient communication, increase engagement, drive more leads and deliver an amazing customer experience. \n\nChatra will soon be merging with Sendinblue. Additional Chatra reviews found there.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c769909f-48f0-4cf1-b869-eb43530ae373.png","url":"https://www.getapp.sg/software/2064199/chatra","@id":"https://www.getapp.sg/software/2064199/chatra#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":452},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Artificial Intelligence (AI) Software","position":2,"item":"/directory/1397/artificial-intelligence/software","@type":"ListItem"},{"name":"Tiledesk vs Chatra","position":3,"item":"https://www.getapp.sg/compare/2061511/2064199/tiledesk/vs/chatra","@type":"ListItem"}]}]}
</script>