---
description: Compare SurveyMonkey vs Alida and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey vs Alida Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [SurveyMonkey \<span\>vs\</span\> Alida](https://www.getapp.sg/compare/2371/2051211/surveymonkey/vs/alida-cxm-insights-suite)

# Compare SurveyMonkey vs Alida

Canonical: https://www.getapp.sg/compare/2371/2051211/surveymonkey/vs/alida-cxm-insights-suite

> Detailed comparison between SurveyMonkey and Alida. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Alida |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 10455 | 7 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- API
- CRM
- Customer Database
- Customizable Reports
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Single Sign On
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Alida

- API
- CRM
- Customer Database
- Customizable Reports
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Response Quotas
- SSL Security
- Single Sign On
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SurveyMonkey Profile](https://www.getapp.sg/software/2371/surveymonkey)
- [View Alida Profile](https://www.getapp.sg/software/2051211/alida-cxm-insights-suite)
- [View Original Comparison](https://www.getapp.sg/compare/2371/2051211/surveymonkey/vs/alida-cxm-insights-suite)

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