SurveyMonkey vs StarChapter

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Association management software for local chapters, combining membership management, website content, event registration and email marketing

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$53.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(10,014)

Ease of Use

4.6/5

Features

4.5/5

Customer Service

4.3/5

Value for Money

4.4/5

Overall rating

4.2 /5
(634)

Ease of Use

3.7/5

Features

3.8/5

Customer Service

4.3/5

Value for Money

4.1/5

Total features 90

  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Autofill
  • Badge Management
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Chapter Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Fundraising Management
  • Interactive Content
  • Job Board Software
  • Live Results Sharing
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Newsletter Management
  • Offline Response Collection
  • Online Polling
  • Payment Processing
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Media Integration
  • Sponsorship Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Ticketing
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Total features 54

  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Autofill
  • Badge Management
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Chapter Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Fundraising Management
  • Interactive Content
  • Job Board Software
  • Live Results Sharing
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Newsletter Management
  • Offline Response Collection
  • Online Polling
  • Payment Processing
  • Performance Metrics
  • Predictive Analytics
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Media Integration
  • Sponsorship Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Ticketing
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Birdeye
  • Dataddo
  • Eventbrite
  • Freshservice
  • Google Drive
  • Google Forms
  • Hootsuite
  • HubSpot CRM
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • Microsoft Excel
  • Microsoft Teams
  • OneDrive
  • Oracle Eloqua Marketing Automation
  • Robly
  • Salesforce Sales Cloud
  • SentiSum
  • Slack
  • Tableau
  • Tremendous
  • Zapier
  • Zendesk Suite
Not provided by vendor