---
description: Compare SurveyMonkey vs Alchemer and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey vs Alchemer Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [SurveyMonkey \<span\>vs\</span\> Alchemer](https://www.getapp.sg/compare/2371/9664/surveymonkey/vs/alchemer)

# Compare SurveyMonkey vs Alchemer

Canonical: https://www.getapp.sg/compare/2371/9664/surveymonkey/vs/alchemer

> Detailed comparison between SurveyMonkey and Alchemer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Alchemer |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 10495 | 393 |
| **Starting Price** | US$30.00 | US$55.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Alchemer

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.getapp.sg/software/2371/surveymonkey)
- [View Alchemer Profile](https://www.getapp.sg/software/9664/alchemer)
- [View Original Comparison](https://www.getapp.sg/compare/2371/9664/surveymonkey/vs/alchemer)

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In practical terms, this means the same platform can handle both the feedback a company actively asks for through surveys and the feedback customers post publicly on their own — two data streams that are usually managed with entirely separate software.\n\nArtificial intelligence runs through most of the platform's core functions. Text-based responses are automatically scored for sentiment and grouped by theme, removing the need for manual coding of open-ended feedback. AI also drafts responses to customer reviews, summarizes large feedback volumes in plain language, and tailors dashboards to what a given role — CX, product, marketing, or research — needs to see. 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