---
description: Compare Salesforce Marketing Cloud vs SAP Customer Experience and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Marketing Cloud vs SAP Customer Experience Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/609/personalization-behavioral-targeting/software) > [Salesforce Marketing Cloud \<span\>vs\</span\> SAP Customer Experience](https://www.getapp.sg/compare/607/90379/salesforce-marketing-cloud/vs/sap-crm)

# Compare Salesforce Marketing Cloud vs SAP Customer Experience

Canonical: https://www.getapp.sg/compare/607/90379/salesforce-marketing-cloud/vs/sap-crm

> Detailed comparison between Salesforce Marketing Cloud and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Marketing Cloud | SAP Customer Experience |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 526 | 245 |
| **Starting Price** | US$25.00 | US$58.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Salesforce Marketing Cloud

- API
- CRM
- Campaign Management
- Campaign Planning
- Channel Management
- Communication Management
- Contact Management
- Customer History
- Email Management
- For Startups
- Lead Management
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multi-Campaign
- Multi-Channel Data Collection
- Reporting/Analytics
- Routing
- Sales Pipeline Management

### SAP Customer Experience

- API
- CRM
- Campaign Management
- Campaign Planning
- Channel Management
- Communication Management
- Contact Management
- Customer History
- Email Management
- For Startups
- Lead Management
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Mobile Access
- Multi-Campaign
- Multi-Channel Data Collection
- Reporting/Analytics
- Routing
- Sales Pipeline Management

## Links

- [View Salesforce Marketing Cloud Profile](https://www.getapp.sg/software/607/salesforce-marketing-cloud)
- [View SAP Customer Experience Profile](https://www.getapp.sg/software/90379/sap-crm)
- [View Original Comparison](https://www.getapp.sg/compare/607/90379/salesforce-marketing-cloud/vs/sap-crm)

-----

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