---
description: Compare SugarCRM vs Bigin by Zoho CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SugarCRM vs Bigin by Zoho CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SugarCRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.getapp.sg/compare/8270/142099/sugarcrm/vs/bigin-by-zoho-crm)

# Compare SugarCRM vs Bigin by Zoho CRM

Canonical: https://www.getapp.sg/compare/8270/142099/sugarcrm/vs/bigin-by-zoho-crm

> Detailed comparison between SugarCRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Bigin by Zoho CRM |
| **Overall rating** | 3.8/5 | 4.7/5 |
| **Total Reviews** | 413 | 730 |
| **Starting Price** | US$59.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- Calendar/Reminder System
- Channel Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Pipeline Reports
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Channel Management
- Customizable Reports
- Dashboard
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Pipeline Reports
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

## Links

- [View SugarCRM Profile](https://www.getapp.sg/software/8270/sugarcrm)
- [View Bigin by Zoho CRM Profile](https://www.getapp.sg/software/142099/bigin-by-zoho-crm)
- [View Original Comparison](https://www.getapp.sg/compare/8270/142099/sugarcrm/vs/bigin-by-zoho-crm)

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