---
description: Compare LiveChat vs Support Board and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveChat vs Support Board Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveChat \<span\>vs\</span\> Support Board](https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board)

# Compare LiveChat vs Support Board

Canonical: https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board

> Detailed comparison between LiveChat and Support Board. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Support Board |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1723 | 10 |
| **Starting Price** | US$25.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### LiveChat

- Autoresponders
- Canned Responses
- Chatbot
- Customizable Branding
- Customizable Reports
- Deal Management
- File Sharing
- Geotargeting
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Offline Form
- Proactive Chat
- Support Ticket Management
- Task Automation
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Web-based Deployment

### Support Board

- Autoresponders
- Canned Responses
- Chatbot
- Customizable Branding
- File Sharing
- Geotargeting
- Live Chat
- Mobile Access
- Offline Form
- Proactive Chat
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View LiveChat Profile](https://www.getapp.sg/software/8385/livechat)
- [View Support Board Profile](https://www.getapp.sg/software/2061636/support-board)
- [View Original Comparison](https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Support Board Comparison | GetApp Singapore 2026","description":"Compare LiveChat vs Support Board and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board","about":[{"@id":"https://www.getapp.sg/software/8385/livechat#software"},{"@id":"https://www.getapp.sg/software/2061636/support-board#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board#breadcrumblist"},"@id":"https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"LiveChat","description":"LiveChat is an AI-based live chat platform designed to facilitate real time customer communication, support operations, and sales engagement for businesses operating websites and digital storefronts. The platform serves as a comprehensive customer service solution for organizations managing visitor interactions, automating routine inquiries, and delivering immediate assistance across multiple communication channels. The solution targets business to business software as a service companies and ecommerce enterprises seeking to enhance satisfaction metrics and conversion rates through direct engagement capabilities.\n\nThe platform provides communication and engagement tools centered around a customizable chat widget supporting rich message formats such as images, product cards, buttons, and multimedia content. The widget offers multilingual support and can be branded with corporate logos and color schemes to align with existing web designs. Intelligent chat routing directs incoming conversations to agents based on expertise, availability, and predefined rules while queue management handles periods of elevated traffic. Agents can employ predefined responses for common queries, transfer conversations between team members, share files during interactions, and apply tags for conversation organization. Proactive chat invitations trigger automated greetings based on visitor behavior patterns and configurable parameters while pre chat and post chat surveys facilitate feedback collection and satisfaction measurement.\n\nTeam management features include agent grouping by department or function, individual profiles, scheduling tools for availability and shift management, and activity tracking systems that monitor performance metrics. Artificial intelligence automation components allow chatbots to address routine inquiries without human intervention while an integrated assistance feature offers text enhancement suggestions, tag recommendations, and automated summaries to support agent efficiency and consistency. LiveChat's reporting and analytics suite presents chat statistics, satisfaction scores, agent performance data, campaign conversion metrics, engagement levels, staffing predictions derived from traffic patterns, and visitor analytics within a centralized dashboard. Custom report functionality enables organizations to generate analytics tailored to specific operational requirements.\n\nExtensive integration capabilities connect the platform with third party applications and services including customer relationship management systems, help desk tools, ecommerce platforms, marketing solutions, and social media messaging channels. Application programming interface and webhook support allow for custom integrations and specialized workflow automation. Enterprise grade security measures encompass data encryption, compliance features aligned with data protection regulations, and role based access controls for agents and administrators. Native mobile and desktop applications for major operating systems enable conversation management from any location while omnichannel communication capabilities consolidate chat, email, SMS, and social media interactions into a unified interface. LiveChat includes a ticketing system for follow up of unresolved issues, a knowledge base with documentation and guides, and continuous support services to assist with implementation and optimization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fae15a7d-08af-40ca-a09f-6b2258bc8465.png","url":"https://www.getapp.sg/software/8385/livechat","@id":"https://www.getapp.sg/software/8385/livechat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1723},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Support Board","description":"Support Board is a chat and support system that enables businesses to automate customers' communication with artificial intelligence-driven chatbots and a chat system optimized for conversational marketing. Teams can build and launch conversational chatbots to generate leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a362e522-47b5-4f3a-9108-266f8de80c02.jpeg","url":"https://www.getapp.sg/software/2061636/support-board","@id":"https://www.getapp.sg/software/2061636/support-board#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":10},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"LiveChat vs Support Board","position":3,"item":"https://www.getapp.sg/compare/8385/2061636/livechat/vs/support-board","@type":"ListItem"}]}]}
</script>