---
description: Compare NiCE CXone vs DialedIn CCaaS and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone vs DialedIn CCaaS Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/849/predictive-dialer/software) > [NiCE CXone \<span\>vs\</span\> DialedIn CCaaS](https://www.getapp.sg/compare/8391/104279/incontact-call-center-software/vs/chasedata)

# Compare NiCE CXone vs DialedIn CCaaS

Canonical: https://www.getapp.sg/compare/8391/104279/incontact-call-center-software/vs/chasedata

> Detailed comparison between NiCE CXone and DialedIn CCaaS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | DialedIn CCaaS |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 581 | 324 |
| **Starting Price** | US$110.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### NiCE CXone

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Reporting
- Social Media Integration

### DialedIn CCaaS

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Reporting
- Social Media Integration

## Links

- [View NiCE CXone Profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
- [View DialedIn CCaaS Profile](https://www.getapp.sg/software/104279/chasedata)
- [View Original Comparison](https://www.getapp.sg/compare/8391/104279/incontact-call-center-software/vs/chasedata)

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