---
description: Compare NiCE CXone vs Cisco Jabber and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone vs Cisco Jabber Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [NiCE CXone \<span\>vs\</span\> Cisco Jabber](https://www.getapp.sg/compare/8391/131407/incontact-call-center-software/vs/cisco-jabber)

# Compare NiCE CXone vs Cisco Jabber

Canonical: https://www.getapp.sg/compare/8391/131407/incontact-call-center-software/vs/cisco-jabber

> Detailed comparison between NiCE CXone and Cisco Jabber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | Cisco Jabber |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 581 | 1333 |
| **Starting Price** | US$110.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### NiCE CXone

- API
- Auto-Dialer
- Blended Call Center
- Call Recording
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- FCC Compliance
- File Transfer
- Live Chat
- Monitoring
- Real-Time Chat
- Recording
- Skills Tracking
- Support Ticket Management

### Cisco Jabber

- API
- Call Recording
- Chat/Messaging
- Communication Management
- File Transfer
- Live Chat
- Presentation Streaming
- Real-Time Chat
- Recording
- Scheduling

## Links

- [View NiCE CXone Profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
- [View Cisco Jabber Profile](https://www.getapp.sg/software/131407/cisco-jabber)
- [View Original Comparison](https://www.getapp.sg/compare/8391/131407/incontact-call-center-software/vs/cisco-jabber)

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