---
description: Compare TeamSupport vs Zoho Assist and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TeamSupport vs Zoho Assist Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [TeamSupport \<span\>vs\</span\> Zoho Assist](https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist)

# Compare TeamSupport vs Zoho Assist

Canonical: https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist

> Detailed comparison between TeamSupport and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamSupport | Zoho Assist |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 848 | 1433 |
| **Starting Price** | US$45.00 | ₹480.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamSupport

- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Help Desk Management
- Incident Management
- Issue Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Support Ticket Management
- Surveys & Feedback

### Zoho Assist

- API
- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customizable Reports
- Customizable Templates
- Dashboard
- Help Desk Management
- Incident Management
- Issue Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Support Ticket Management
- Surveys & Feedback

## Links

- [View TeamSupport Profile](https://www.getapp.sg/software/8670/teamsupport)
- [View Zoho Assist Profile](https://www.getapp.sg/software/9913/zoho-assist)
- [View Original Comparison](https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TeamSupport vs Zoho Assist Comparison | GetApp Singapore 2026","description":"Compare TeamSupport vs Zoho Assist and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist","about":[{"@id":"https://www.getapp.sg/software/8670/teamsupport#software"},{"@id":"https://www.getapp.sg/software/9913/zoho-assist#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist#breadcrumblist"},"@id":"https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"TeamSupport","description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Our proprietary Customer Distress Index provides holistic view of your customer relationships, helping you understand how well your software product is being adopted. TeamSupport is a low-cost AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account, no integrations or separate products needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ee38363f-5b5b-4892-8324-6fc8d7b1c26b.png","url":"https://www.getapp.sg/software/8670/teamsupport","@id":"https://www.getapp.sg/software/8670/teamsupport#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":848},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Zoho Assist","description":"Zoho Assist is a instant remote support software for customer support. The cloud-based platform allows users to access the remote desktop of their customers, share screens, or manage unattended computers in order to aid with IT, MSP, or general customer issues. Zoho Assist is a one-stop solution for remote support, screen sharing, and remote access. \n\nFeatures of the Zoho Assist platform include the ability to provide on-demand remote support to clients, gain unattended remote access, transfer files, carry out voice and video chat, reboot and reconnect remote computer systems, and provide suport across multiple monitors. Through remote desktop connection, support staff are able to troubleshoot issues on remote PCs, laptops, mobile devices, and servers.\n\nZoho Assist requires no prior installation of any software and can be run entirely in a web browser. It's crafted for outsourced and MSP IT support, customer support, and IT help desks. Zoho Assist supports all major operating systems and works well with firewalls and proxies. The Zoho Assist mobile app allows users to carry out a remote session from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.sg/software/9913/zoho-assist","@id":"https://www.getapp.sg/software/9913/zoho-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1433},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Software","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"TeamSupport vs Zoho Assist","position":3,"item":"https://www.getapp.sg/compare/8670/9913/teamsupport/vs/zoho-assist","@type":"ListItem"}]}]}
</script>