---
description: Compare SAP Customer Experience vs Salesforce Commerce Cloud and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SAP Customer Experience vs Salesforce Commerce Cloud Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/609/personalization-behavioral-targeting/software) > [SAP Customer Experience \<span\>vs\</span\> Salesforce Commerce Cloud](https://www.getapp.sg/compare/90379/133739/sap-crm/vs/salesforce-b2c-commerce)

# Compare SAP Customer Experience vs Salesforce Commerce Cloud

Canonical: https://www.getapp.sg/compare/90379/133739/sap-crm/vs/salesforce-b2c-commerce

> Detailed comparison between SAP Customer Experience and Salesforce Commerce Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAP Customer Experience | Salesforce Commerce Cloud |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 245 | 97 |
| **Starting Price** | US$58.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SAP Customer Experience

- API
- CRM
- Campaign Management
- Channel Management
- Client Management
- Customer Complaint Tracking
- Customer Database
- Customer History
- For Startups
- Forecasting
- Lead Management
- Mobile Access
- Reporting/Analytics
- Support Ticket Management

### Salesforce Commerce Cloud

- API
- CRM
- Campaign Management
- Channel Management
- Customer Database
- Customer History
- Forecasting
- Marketplace Integration
- Mobile Access
- Product Catalog
- Real-Time Data
- Reorder Management
- Reporting/Analytics
- Shopping Cart
- Vendor Managed Inventory

## Links

- [View SAP Customer Experience Profile](https://www.getapp.sg/software/90379/sap-crm)
- [View Salesforce Commerce Cloud Profile](https://www.getapp.sg/software/133739/salesforce-b2c-commerce)
- [View Original Comparison](https://www.getapp.sg/compare/90379/133739/sap-crm/vs/salesforce-b2c-commerce)

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