---
description: Compare HappyFox Help Desk vs ScreenConnect and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HappyFox Help Desk vs ScreenConnect Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [HappyFox Help Desk \<span\>vs\</span\> ScreenConnect](https://www.getapp.sg/compare/90516/102389/happyfox/vs/connectwise-control)

# Compare HappyFox Help Desk vs ScreenConnect

Canonical: https://www.getapp.sg/compare/90516/102389/happyfox/vs/connectwise-control

> Detailed comparison between HappyFox Help Desk and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HappyFox Help Desk | ScreenConnect |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 92 | 1895 |
| **Starting Price** | US$24.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### HappyFox Help Desk

- Access Controls/Permissions
- Alerts/Escalation
- Collaboration Tools
- Communication Management
- Email Management
- File Sharing
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Surveys & Feedback
- Task Management
- Video Chat

### ScreenConnect

- Access Controls/Permissions
- Alerts/Escalation
- Collaboration Tools
- Communication Management
- Email Management
- File Sharing
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Surveys & Feedback
- Task Management
- Video Chat

## Links

- [View HappyFox Help Desk Profile](https://www.getapp.sg/software/90516/happyfox)
- [View ScreenConnect Profile](https://www.getapp.sg/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.sg/compare/90516/102389/happyfox/vs/connectwise-control)

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