---
description: Compare ClickDesk vs Tidio and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ClickDesk vs Tidio Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [ClickDesk \<span\>vs\</span\> Tidio](https://www.getapp.sg/compare/90591/105081/clickdesk/vs/tidio-chat)

# Compare ClickDesk vs Tidio

Canonical: https://www.getapp.sg/compare/90591/105081/clickdesk/vs/tidio-chat

> Detailed comparison between ClickDesk and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ClickDesk | Tidio |
| **Overall rating** | 3.4/5 | 4.7/5 |
| **Total Reviews** | 21 | 590 |
| **Starting Price** | US$14.99 | US$0.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ClickDesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customizable Forms
- Email Management
- Help Desk Management
- Live Chat
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat

### Tidio

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Customer Communication
- Customizable Forms
- Email Management
- Help Desk Management
- Live Chat
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat

## Links

- [View ClickDesk Profile](https://www.getapp.sg/software/90591/clickdesk)
- [View Tidio Profile](https://www.getapp.sg/software/105081/tidio-chat)
- [View Original Comparison](https://www.getapp.sg/compare/90591/105081/clickdesk/vs/tidio-chat)

-----

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