---
description: Compare Twilio vs PagerDuty and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Twilio vs PagerDuty Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Twilio \<span\>vs\</span\> PagerDuty](https://www.getapp.sg/compare/90610/91574/twilio-communications-platform/vs/pagerduty)

# Compare Twilio vs PagerDuty

Canonical: https://www.getapp.sg/compare/90610/91574/twilio-communications-platform/vs/pagerduty

> Detailed comparison between Twilio and PagerDuty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Twilio | PagerDuty |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 513 | 221 |
| **Starting Price** | US$0.01 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Twilio

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Mobile Alerts
- Mobile Keywords
- Natural Language Processing
- Recording
- Reminders
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management

### PagerDuty

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Mobile Alerts
- Monitoring
- Reminders
- Reporting & Statistics
- Root Cause Analysis
- Scheduling
- Third-Party Integrations
- Workflow Management

## Links

- [View Twilio Profile](https://www.getapp.sg/software/90610/twilio-communications-platform)
- [View PagerDuty Profile](https://www.getapp.sg/software/91574/pagerduty)
- [View Original Comparison](https://www.getapp.sg/compare/90610/91574/twilio-communications-platform/vs/pagerduty)

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