---
description: Compare Dynamics 365 vs Friday CRM and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dynamics 365 vs Friday CRM Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/2511/general-ledger-software/software) > [Dynamics 365 \<span\>vs\</span\> Friday CRM](https://www.getapp.sg/compare/90844/2071314/dynamics-365/vs/friday-crm)

# Compare Dynamics 365 vs Friday CRM

Canonical: https://www.getapp.sg/compare/90844/2071314/dynamics-365/vs/friday-crm

> Detailed comparison between Dynamics 365 and Friday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Friday CRM |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5822 | 45 |
| **Starting Price** | US$50.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation |

## Key features

### Dynamics 365

- Calendar/Reminder System
- Contact Management
- Data Integration
- Email Management
- Email Marketing
- Fund Management
- Interaction Tracking
- KPI Monitoring
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling
- Support Ticket Management
- Task Management
- Workflow Management

### Friday CRM

- Contact Management
- Email Management
- Email Marketing
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.getapp.sg/software/90844/dynamics-365)
- [View Friday CRM Profile](https://www.getapp.sg/software/2071314/friday-crm)
- [View Original Comparison](https://www.getapp.sg/compare/90844/2071314/dynamics-365/vs/friday-crm)

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