---
description: Compare Dynamics 365 vs Act! and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dynamics 365 vs Act! Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [Dynamics 365 \<span\>vs\</span\> Act\!](https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act)

# Compare Dynamics 365 vs Act\!

Canonical: https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act

> Detailed comparison between Dynamics 365 and Act\!. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dynamics 365 | Act\! |
| **Overall rating** | 4.4/5 | 3.9/5 |
| **Total Reviews** | 5822 | 909 |
| **Starting Price** | US$50.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dynamics 365

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Dashboard
- Document Management
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Real-Time Data
- Reminders
- Sales Pipeline Management
- Search/Filter
- Workflow Management

### Act\!

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Dashboard
- Document Management
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Real-Time Data
- Reminders
- Sales Pipeline Management
- Search/Filter
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.getapp.sg/software/90844/dynamics-365)
- [View Act\! Profile](https://www.getapp.sg/software/91203/act)
- [View Original Comparison](https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dynamics 365 vs Act! Comparison | GetApp Singapore 2026","description":"Compare Dynamics 365 vs Act! and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.","url":"https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act","about":[{"@id":"https://www.getapp.sg/software/90844/dynamics-365#software"},{"@id":"https://www.getapp.sg/software/91203/act#software"}],"breadcrumb":{"@id":"https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act#webpage","publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Dynamics 365","description":"Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.\n\nWith Microsoft Dynamics 365 businesses can unify their operations, projects, workflows, and tasks in one centralized platform in order to aid decision making, build relationships with customers, and operate efficiently. The individual applications within Microsoft Dynamics 365 can be used as standalone products, combine with one another, or integrated with a wide range of external business systems in order to provide a completely customized solution. The platform integrates with third party applications such as Ameyo, Salesforce, DocuSign, PandaDoc, ADP, Gainsight, Tacton CPQ, and more. Dynamics 365’s artificial intelligence (AI) and mixed reality facilitate intelligent decision making and scenario planning in a modern way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ca1a903d-8891-46f8-a4e6-59ea82eff57b.png","url":"https://www.getapp.sg/software/90844/dynamics-365","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/90844/dynamics-365#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5822,"ratingValue":4.4},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Act!","description":"Act! is a comprehensive customer relationship management system that centralizes vital customer data in an organized and user-friendly solution. The platform enables businesses to track calls, emails, notes, tasks, documents, quotes, payments, and other customer interactions in one secure location. Act! integrates seamlessly with Office and Google applications to maintain synchronized contacts, appointments, and emails, while powerful search functionality allows users to locate detailed prospect or customer information instantly. The system can be configured to unique specifications with custom layouts for maintaining industry-specific customer data, accessible both in the office and remotely through mobile devices.\n\nThe platform enhances sales processes through detailed opportunity tracking and interactive quotes that clients can view and approve in real time. Sales teams can advance deals through defined stages of customizable sales processes while assessing the sales pipeline by product, representative, territory, deal stage, region, and other parameters. Act! provides actionable insights through interactive visual dashboards covering sales, marketing, and business key performance indicators, generating over eighty standard reports or custom reports tailored to specific requirements. Real-time metrics help businesses identify what strategies are working effectively, with email engagement data highlighting the most promising leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b2357197-db96-4bec-9d65-7b2e692a225b.webp","url":"https://www.getapp.sg/software/91203/act","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/91203/act#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":909,"ratingValue":3.9},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Software","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"Dynamics 365 vs Act!","position":3,"item":"https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act","@type":"ListItem"}],"@id":"https://www.getapp.sg/compare/90844/91203/dynamics-365/vs/act#breadcrumblist"}]}
</script>