---
description: Compare Microsoft SharePoint vs JIRA Service Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft SharePoint vs JIRA Service Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Microsoft SharePoint \<span\>vs\</span\> JIRA Service Management](https://www.getapp.sg/compare/90850/91811/sharepoint/vs/jira-service-management)

# Compare Microsoft SharePoint vs JIRA Service Management

Canonical: https://www.getapp.sg/compare/90850/91811/sharepoint/vs/jira-service-management

> Detailed comparison between Microsoft SharePoint and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | JIRA Service Management |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5413 | 763 |
| **Starting Price** | US$5.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Customizable Templates
- Document Management
- Email Management
- Full Text Search
- Knowledge Base Management
- Mobile Access
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

### JIRA Service Management

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Forms
- Customizable Templates
- Document Management
- Email Management
- Full Text Search
- Knowledge Base Management
- Mobile Access
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

## Links

- [View Microsoft SharePoint Profile](https://www.getapp.sg/software/90850/sharepoint)
- [View JIRA Service Management Profile](https://www.getapp.sg/software/91811/jira-service-management)
- [View Original Comparison](https://www.getapp.sg/compare/90850/91811/sharepoint/vs/jira-service-management)

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