---
description: Compare Confluence vs JIRA Service Management and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Confluence vs JIRA Service Management Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Confluence \<span\>vs\</span\> JIRA Service Management](https://www.getapp.sg/compare/90949/91811/confluence/vs/jira-service-management)

# Compare Confluence vs JIRA Service Management

Canonical: https://www.getapp.sg/compare/90949/91811/confluence/vs/jira-service-management

> Detailed comparison between Confluence and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | JIRA Service Management |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3663 | 763 |
| **Starting Price** | US$5.42 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Confluence

- API
- Activity Tracking
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Dashboard
- Document Management
- Email Management
- Full Text Search
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Team Collaboration
- Workflow Management

### JIRA Service Management

- API
- Activity Tracking
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Dashboard
- Document Management
- Email Management
- Full Text Search
- Monitoring
- Project Management
- Projections
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Team Collaboration
- Workflow Management

## Links

- [View Confluence Profile](https://www.getapp.sg/software/90949/confluence)
- [View JIRA Service Management Profile](https://www.getapp.sg/software/91811/jira-service-management)
- [View Original Comparison](https://www.getapp.sg/compare/90949/91811/confluence/vs/jira-service-management)

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