---
description: Compare Medallia Experience Cloud vs Hotjar and discover more similar software. GetApp will help you learn more about each of these tools and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Medallia Experience Cloud vs Hotjar Comparison | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Medallia Experience Cloud \<span\>vs\</span\> Hotjar](https://www.getapp.sg/compare/90979/101789/medallia-enterprise/vs/hotjar)

# Compare Medallia Experience Cloud vs Hotjar

Canonical: https://www.getapp.sg/compare/90979/101789/medallia-enterprise/vs/hotjar

> Detailed comparison between Medallia Experience Cloud and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Experience Cloud | Hotjar |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 33 | 540 |
| **Starting Price** | US$5.00 | US$39.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Medallia Experience Cloud

- API
- Collaboration Tools
- Communication Management
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Hotjar

- API
- Collaboration Tools
- Communication Management
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Site Intercept Survey
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Medallia Experience Cloud Profile](https://www.getapp.sg/software/90979/medallia-enterprise)
- [View Hotjar Profile](https://www.getapp.sg/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.sg/compare/90979/101789/medallia-enterprise/vs/hotjar)

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